Refund policy

Return and Refund Policy — Next Chapter Finds

Return window
You may request a return within 30 days after receiving your item.

Return eligibility
For change-of-mind returns, items must be unused, in their original condition, and include their original packaging. Please provide your order number or proof of purchase.

How to request a return
Email alexander.rodgers96@gmail.com with your order number and reason for the return. We will provide instructions and the correct return address. Please contact us before mailing an item back. Do not send returns to the address printed on the shipping package.

Return shipping and fees
Customers pay return shipping for change-of-mind returns. Original shipping charges are not refundable for these returns. We do not charge a restocking fee.

Damaged, defective, or incorrect items
Contact us promptly if your item arrives damaged, defective, or incorrect. Include your order number and photos if possible. We will help arrange a replacement or refund. If a return is required because of damage, a defect, or our error, we will cover return shipping.

Refunds
After receiving and inspecting your return, we will notify you of the decision. Approved refunds will be issued to your original payment method within 10 business days. Your bank or payment provider may require additional time to post the refund.

Cancellations
Contact us as soon as possible to request cancellation. If fulfillment has already begun, cancellation may not be possible. Once dispatched, an order must follow the return process.

Exchanges
Please contact us to discuss an exchange. Availability depends on current stock.

Your rights
This policy does not limit any rights you have under applicable consumer protection laws.

Contact
For return or refund questions, email alexander.rodgers96@gmail.com.